Shipping & Quality Support

Plant protection from selection to dispatch.

Export-minded packing, inspection and destination-aware communication for global plant shipments.

Potted succulents prepared for shipment

Packing Philosophy

Healthy plants need the right packaging.

We focus on root protection, moisture control, ventilation and shock resistance. Packing plans are adjusted by product size, season, transport method and customer destination.

Root protectionShock resistanceVentilationClear labeling

Export Support

Documents and destination requirements

Pre-shipment inspection

Plants are checked for appearance, root condition and packing readiness before dispatch.

Quarantine coordination

We support plant quarantine and export documentation preparation according to destination needs.

Buyer responsibility

Import permits, customs rules and live plant restrictions vary by country. Buyers should confirm local import requirements before ordering.

Care guidance

We provide basic plant recovery and maintenance advice after arrival to help customers reduce loss.

Basic arrival care

Open packages promptly, allow plants to rest in bright indirect light, avoid immediate overwatering, and repot with well-draining soil when roots are stable.

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